Analyst - Lending and Financing Corporate Banking (Abu Dhabi, AE, 939)

Position for UAE National applicants

The Corporate & Investment Banking Group (CIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, to large corporates, and maintains strategic relationships with leading banks globally

We are actively seeking an ambitious professional to join our Corporate Banking Lending and Financing team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in banking.

This position is for Emirati applicants

In this role, your key responsibilities include:

- To prepare credit assessments jointly with Relationship Manager, Lending Services Senior Manager, preparing Lending Specialist Customer Service presentations/reports and monitor/control portfolios to ensure compliance with agreed risk infrastructure
- Prepare quality assessment notes appropriately, highlighting relevant risks (e.g., structure risk, market risk, business risk, financial risk and contingency) and incorporate suitable mitigations, covenants and terms and conditions in order to highlight areas of concern requiring internal action
- Highlight and update the approving authorities of any changes in the risk profile based on important risk indicators (financial, market, transactional, etc.) in order to make them aware of potential issues and areas of non-compliance
- Establish and maintain a close working relationship with the Policy Assessment (PA) Business team in order to properly assess, understand and satisfy customer needs

The ideal candidate should have the following experience:

- At least 4 years of experience of Business Banking gained in a Credit Risk-related position covering Financial statement analysis/forecasting, risk assessment/management, credit facilities structuring and pricing
- Bachelor’s Degree in Business, Accounting or Finance
- Problem solving skills
- Analytical skills
- Excel, Word and MS Office skills
- Written and spoken English

Senior Virtual Relationship Officer - Business Aspire (Dubai, AE)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ITMAM, a wholly-owned subsidiary, provides banking operational and processing services to all Group sectors, including lending, wealth management, and ATM services. Integrated into the Group Business Services (GBS) organizational structure, ITMAM operates under its own Board of Directors, comprising Group executive staff members. Its structure includes a General Manager overseeing five key operational service divisions: Consumer Operations, Corporate & Investment Banking Operations, Customer Contact Services, Treasury and Syndication Operations, and Shared Services and Operations Management. Notably, "Tamooha," the Group's award-winning operations center initiative, is staffed exclusively by UAE national women.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Manage an assigned portfolio of Business Banking Aspire clients through structured virtual engagement in order to develop an in-depth understanding of each client’s business, financial position and service needs.
Maintain regular contact plans, review account activity, respond to enquiries and ensure all interactions and actions are accurately recorded in approved systems to support client satisfaction, retention and portfolio performance.
Identify and progress new client opportunities through virtual and digital channels by qualifying prospects, understanding requirements and supporting end-to-end onboarding in line with approved processes.
Review existing client relationships to identify cross-sell opportunities and recommend suitable products and services in order to support revenue growth, balances and fee income while maintaining portfolio quality.
Conduct structured needs analysis using client information, account behavior and discussions to identify appropriate banking solutions.
Recommend products and services across deposits, lending and transactional offerings, clearly explaining features, requirements and implications, and engage product specialists where required to ensure solutions are suitable, compliant and aligned to client circumstances.
Monitor client activity and portfolio performance to identify early warning indicators and changes in risk profile.
Prepare and submit credit applications, renewals and reviews supported by accurate information and analysis, and work closely with credit, risk and compliance teams to ensure adherence to risk appetite, AML, KYC and regulatory requirements.
Promote and support the use of approved digital banking channels (e.g. online banking, mobile apps, virtual banking platforms) by guiding clients through onboarding steps and self-service options relevant to their needs.
Assist clients in completing digital journeys to improve efficiency and reduce reliance on manual servicing while ensuring all requests are authenticated and processed through authorised systems.
Ensure full compliance with all applicable regulatory requirements, internal policies, procedures and controls by adhering to approved processes, maintaining accurate documentation and supporting audit and assurance activities.
Identify and escalate potential compliance issues, cooperate with Compliance and Audit teams during reviews, and implement agreed actions in order to mitigate risk and uphold ADCB’s governance standards.

The ideal candidate should have the following experience:

At least 4 years of relationship management experience with a preferred emphasis on business banking and client relationship management.
Bachelor’s Degree in Business, Finance, Accounting, Economics or a related discipline
Certified Financial Planner, Chartered Financial Analyst equivalent
Business Banking Products and Services
Relationship and Portfolio Management
Virtual and Digital Client Servicing Models
Client Needs Analysis and Solution Advisory
Sales, Cross-Selling and Revenue Generation
Credit Fundamentals and Risk Awareness
AML, KYC and Regulatory Compliance
Audit Awareness and Control Adherence
Digital Onboarding and Channel Adoption
CRM Systems and Banking Platforms
Data Analysis, Reporting and Portfolio Monitoring
Stakeholder Management and Collaboration
Customer Service Excellence and Service Recovery
Communication, Influencing and Relationship Building
Problem Solving, Decision Making and Prioritization.

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Executive Manager - Business Banking Products (Abu Dhabi, AE, 939)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area:

We are actively seeking an ambitious professional to join our Business Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

Role overview:

To manage and deliver the Business Banking lending product portfolio by translating strategic priorities into product plans, governing product lifecycle execution and optimising portfolio performance in order to achieve sustainable asset growth, risk-aligned returns and effective sales enablement

In this role, your key responsibilities include:

Translate the Business Banking product direction into clear lending product plans, priorities and roadmaps that support loan book growth, portfolio profitability and customer outcomes
Own the planning and prioritisation of the lending product portfolio to ensure product design, positioning and development remain aligned to business objectives, market needs and the direction set by the line manager
Own the performance of the Business Banking lending product portfolio including growth, revenue, margins and risk-adjusted returns within agreed financial parameters
Review product and portfolio performance on an ongoing basis and implement pricing, structural and portfolio actions to improve commercial outcomes, protect profitability and support delivery against budget expectations
Manage the full lifecycle of Business Banking lending products from development and approval through to launch, monitoring, enhancement and rationalisation
Ensure that lending product initiatives are delivered within approved governance frameworks and that all product decisions, approvals and changes remain aligned with internal policy and regulatory requirements
Develop and maintain lending product structures, eligibility parameters and related controls in line with approved risk appetite, credit policy and governance standards
Support Business Banking sales and relationship teams through product expertise, pricing guidance, training and structured product support to improve lending penetration and execution quality
Drive improvements to lending journeys, operating processes and product delivery models through digitisation, simplification and coordination with Technology and Operations
Coordinate with internal stakeholders to align priorities, resolve issues and ensure timely delivery of lending product initiatives, portfolio actions and governance requirements
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation

The ideal candidate should have the following experience

At least 8 years of experience in Banking or Financial Services with exposure to Business Banking lending products, product management, lending portfolio management or credit
Bachelor’s Degree in Finance, Economics, Business, Accounting or related discipline
Business Banking Lending Products Knowledge
Lending Portfolio Management
Product Lifecycle Management
Pricing and Revenue Management
Credit Policy and Risk Awareness
Lending Product Governance
Financial Analysis and Portfolio Performance Monitoring
Sales Enablement and Distribution Support
Digital Lending and Process Optimisation
Stakeholder Management and Influencing Skills
Regulatory and Compliance Knowledge
Data Analysis and Management Information
People Leadership and Performance Management

What we offer:

Competitive Salary: In addition, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Project Manager (Dubai, AE, 939)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Manage Group or Sub-Group related projects, defining assigned activities, scoping key milestones and managing the identified project delivery teams to ensure successful implementation
Monitor project progress, taking corrective action to keep on track to ensure executed in line with the agreed budget and set deadlines are achieved
Co-ordinate closely with internal stakeholders when sourcing external vendors and issuing Requests for Proposals (RFPs), identifying any pre-existing suitable internally approved vendors, managing overall vendor effectiveness, timeliness and quality in order to achieve the set budget and programme/project deliverables.
Manage all project documentation and records in order to meet required internal standards and future internal audit requirement.
Conduct project meetings, provide key stakeholders with updates, discuss any risks/issues and influence on areas that will add value/further benefit the project to ensure it remains on track and within agreed budget/timelines.
Prepare the project budgets and track performance against these to ensure budgetary requirements.

The ideal candidate should have the following experience:

At least 10 years of experience in a financial services domain with experience of independently managing finance related projects (especially cards projects)
Project Management Professional (PMP) or Scrum/Agile certification
Project Management
Cards & Payment
Vendor Management
Banking Products / services and operations knowledge
Core Banking knowledge
Business relationship management
Finance quality control
Operational risk awareness
Knowledge of enterprise systems

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Officer - Virtual Business Support (UAEN Only) (Al Ain, Abu Dhabi, AE)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Act as the first point of contact for customers in virtual branch and provide consistent and accurate product information and service in order to proactively resolve customer issues/complaints to the required standards.
Perform the required care and diligence in day to day conduct to protect the virtual Bank from financial and non-financial loss and that the Bank’s policies and guidelines are
consistently followed to ensure best practice is shared and promoted.
Provide standardised and ad hoc reporting services to business units as per Service Level Agreements (SLAs), liaising with and reporting on all activity inconsistencies with the line manager to ensure that they are rectified in a timely manner.
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards.
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.

The ideal candidate should have the following experience:

At least 3 years of experience in similar role
High School Degree in related subject
Working knowledge of Word and Excel Communication skills
Bi-lingual (English and Arabic) Customer service oriented
Self-motivated and ability to multitask

What we offer:

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Relationship Officer - Excellency (Dubai, AE, 2567)

Relationship Officer – Excellency

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Relationship Management- Assist in the long-term relationship of current and future customers, recording gather feedback on customers’ use of products and services and ongoing solicitation of feedback regarding products and services in order to build and maintain strong relationships with them. Conduct new product research and analysis of new products and services, recording findings and recommendations in order to continuously enhance and meet customer needs
Portfolio Management- Support in reviewing existing customer files in order to identify and report on potential sales opportunities that drive cross-sell, upsell and retention
Policies, Processes, Systems and Procedures-Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
Self-Management- Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance
Customer Service- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

At least 3 years of relationship management experience in Banking/financial services industry
Bachelor’s Degree in Business Management or Finance
In depth knowledge of global financial markets and trends
Understanding of wealth management products and services
Strong negotiation skills
Strong decision making skills and the ability to take the lead
Good numeracy skills

What we offer:

Competitive Salary: The indicative pay range for this role is AED 16000– AED 21500 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Product Manager (Abu Dhabi, AE, 939)

Product Manager - For UAE Nationals only

About the business area

Corporate & Investment Banking Group

The Corporate & Investment Banking Group (CIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, large to mid-size corporates, and maintains strategic relationships with leading banks globally

We are actively seeking an ambitious professional to join our Transaction Banking Trade Product team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Translate the strategy and plans shared by line manager into the product value proposition by developing and managing a differentiating and complex product portfolio which addresses customer needs and captures market opportunities
Propose and implement strategies that enhance product cross-selling opportunities in order to increase customer acquisition, activation and retention
Build market intelligence, conduct research and gather information using multiple sources to monitor market sizing, competitive landscape, customer segmentation and market opportunities in order to provide accurate and reliable info/data that enables decision-making
Review, monitor and control a complex product portfolio to ensure portfolio quality, portfolio composition, risk recognition, accounts strategy and industry intelligence are aligned with the Bank’s risk strategy and market conditions
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience:

At least 6 years of experience in Banking/Financial Services with experience in a Product Management role
Bachelor’s Degree in a relevant specialisation
Certified Product Manager (CPM) or equivalent
Transaction Banking product knowledge
Financial analysis
Project management skills

Officer - Trade Finance Operations (UAEN Only) (Al Ain, Abu Dhabi, AE)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

We are actively seeking an ambitious professional to join our Trade Finance Operations team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

To process trade finance operation transactions using the trade related systems accurately to ensure they are within the required time frames and strictly in line with the laid down Bank’s standards and requirements.
Process transactions in line with trade finance policy, Standard Operating Procedures (SOPs), and credit terms and conditions without any errors to ensure they are within agreed timeframes and adhere to Banks policies and procedures.
Liaise with relationship team in order to acquire necessary approvals required for transaction handling to ensure adherence with policies and procedures
Maintain records and information related to the transactions and reconciliation of accounts to ensure they are in line with the Bank’s standards.
Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.
Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance.
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.

The ideal candidate should have the following experience:

Bachelor’s degree Bachelor’s Degree in Finance/Banking/Business/Accounting or equivalent
A minimum 3 years of experience in Trade Finance with knowledge of Banking and accounting systems for core trade products Knowledge and understanding of risk management.
Verbal and written skills
MS office - Excel and Access

What we offer:

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Senior Specialist - Portfolio (Abu Dhabi, AE, 939)

Senior Specialist - Portfolio Cards ( UAE Nationals only)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

In this role, your key responsibilities include:

Portfolio Management: Launch and manage acquisitions, attrition, deepening and cross-sell campaigns along with tracking effectiveness of marketing/sales programs and campaigns launched to build market share through positive customer experience and drive desired Net Promoter Score (NPS) behavior, working closely with other business segments for seamless integration of customer segments and to track competition for new product introduction and changes in pricing
Reporting and Management Information System(MIS) analysis: Develop and streamline various business Management Information System (MIS) reports along with administrative support and assistance to the line manager and colleagues on a wide range of assigned tasks ensuring accurate reporting to support the business area
Budget Management: Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon
Continuous Improvement: Identify opportunities to contribute to organizational and departmental change initiatives, programs and projects taking into account best practice and standards in the business environment
Policies, Processes, Systems and Procedures: Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
Self-Management: Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance
Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

At least 5 years of relevant Banking/financial services experience
Bachelor’s degree in Business Administration or Finance or Economics
Professional Qualifications
In depth technical knowledge of Retail Banking products and services
Numerical and financial analysis skills
Thorough knowledge of global financial markets and trends

What we offer:

Competitive Salary: The indicative pay range for this role is AED 16,500– AED 27,500 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Senior Relationship Manager - Corporate Banking (Dubai, AE)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

Senior Relationship Manager – Corporate Banking

About ADCB

At ADCB, we are committed to helping businesses grow through innovative financial solutions, deep market expertise, and long-term partnerships. We are seeking an experienced Senior Relationship Manager to join our Corporate Banking team and play a key role in driving client acquisition, portfolio growth, and relationship management across our corporate client base.

About the Business Area

Corporate Banking is a core pillar of ADCB's Corporate & Investment Banking Group, providing tailored banking, financing, treasury, transaction banking, and advisory solutions to corporate clients across key sectors and markets. The team works closely with clients to understand their strategic objectives and deliver solutions that support sustainable growth.

Job Purpose

Lead and manage a portfolio of corporate clients while driving new client acquisition, strengthening existing relationships, and delivering profitable growth. The role is responsible for identifying business opportunities, conducting financial and credit analysis, managing risk, and ensuring clients receive a best-in-class banking experience. Additionally, the successful candidate will lead and develop Relationship Managers while contributing to the overall growth objectives of the Corporate Banking franchise.

Key Responsibilities

Acquire new corporate banking clients and develop sustainable relationships to achieve portfolio growth targets.
Conduct detailed financial analysis and prepare high-quality credit proposals to support lending decisions.
Manage and grow an existing portfolio by identifying opportunities for increased business volumes and wallet share.
Develop a deep understanding of client businesses and proactively identify financing, transaction banking, treasury, and cross-selling opportunities.
Build long-term client relationships through regular engagement, needs assessment, and effective issue resolution.
Undertake client visits and maintain a strong understanding of client risk profiles, escalating material changes where required.
Assess creditworthiness, coordinate approved credit facilities, and support efficient credit utilisation processes.
Promote and cross-sell ADCB's suite of products including corporate finance, structured finance, transaction banking, debt markets, treasury, and Islamic banking solutions.
Lead, coach, and develop team members to ensure high performance and achievement of business objectives.
Ensure adherence to all applicable policies, procedures, risk standards, and regulatory requirements.
Drive continuous improvement initiatives and contribute to enhancing customer experience and operational effectiveness.

Required Experience

Minimum 7 years of corporate banking relationship management experience within a leading financial institution.
Proven experience in corporate banking, credit analysis, client acquisition, and portfolio management.
Strong track record of originating business and achieving revenue and growth targets.
Experience leading, mentoring, or developing team members is preferred.
Strong knowledge of corporate lending products, banking solutions, and risk management practices.

Qualifications

Bachelor's Degree in Business Administration, Finance, Accounting, Economics, or a related discipline.
Professional banking or finance qualifications will be an advantage.

Knowledge & Skills

Strong financial analysis and credit assessment capabilities.
Sound understanding of corporate banking products and solutions.
Excellent relationship management and stakeholder engagement skills.
Strong commercial acumen and business development capabilities.
Effective communication, presentation, and negotiation skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong risk awareness and compliance mindset.

Why Join ADCB?

Join one of the UAE's leading financial institutions and become part of a high-performing Corporate Banking team. This is an opportunity to build strategic client relationships, drive business growth, and deliver innovative financial solutions while advancing your career within a dynamic and collaborative environment.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Product Manager (Dubai, AE)

Product Manager - For UAE Nationals only)

About the business area

Corporate, Wealth & Investment Banking Group

The Corporate, Wealth & Investment Banking Group (CWIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, to large corporates, and maintains strategic relationships with leading banks globally

We are actively seeking an ambitious professional to join our Transaction Banking Product – Corporate Card team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

Role Overview:

The Product Manager – Corporate Cards is responsible for end-to-end ownership and ongoing evolution of the Corporate Credit Cards product. This role is pivotal in defining, prioritising, and delivering product features across all phases. The Product Manager collaborates closely with technology, operations, risk, and external partners to ensure successful product delivery. Acting as the primary link between business needs and delivery teams, the role ensures clear requirements, compliant solutions, and timely execution, while effectively managing complex stakeholder relationships and dependencies associated with card schemes. In addition to product ownership, the Product Manager should be proficient in gathering requirements, mapping processes, analysing data, and engaging stakeholders to ensure business objectives are translated into practical technology solutions.

In this role, your key responsibilities include:

Product Ownership & Roadmap

Own and maintain the Corporate Cards product roadmap and backlog, ensuring alignment with business objectives, regulatory requirements, and scheme mandates.
Define product features and enhancements with clear value propositions, scopes, and success criteria.
Prioritise initiatives based on business impact, risk assessment, and delivery feasibility.

Corporate Cards Expertise

Manage requirements throughout the Corporate Credit Cards lifecycle, including limits, controls, authorisations, billing, fees, and reporting.
Oversee compliance and impacts related to card schemes (e.g., Visa, Mastercard), processors, and regulatory changes.
Coordinate with scheme representatives and vendors on mandated and strategic initiatives.

Requirements & Delivery Enablement

Translate business needs into clear, structured requirements, including features, user stories, and acceptance criteria.
Collaborate with technology and architecture teams to ensure solutions meet both functional and non-functional requirements.
Provide ongoing clarification and support during the development and testing phases.

UAT & Release Readiness

Define User Acceptance Testing (UAT) scope and scenarios that reflect real-world corporate card usage and operational workflows.
Coordinate UAT execution and ensure formal sign-off prior to production deployment.
Support rollout planning and readiness activities for new releases.

Stakeholder & Governance Management

Serve as the single point of accountability across business, technology, operations, risk, finance, and external partners.
Facilitate alignment, manage dependencies, and drive decision-making across diverse stakeholder groups.
Represent the product in governance and approval forums.

Production Ownership & Continuous Improvement

Retain product ownership post-launch, supporting issue triage and root-cause analysis as needed.
Identify and drive enhancements to improve product scalability, usability, compliance, and operational efficiency.
Ensure all product documentation remains current as the product evolves.

The ideal candidate should have the following experience:

Extensive experience in Cards, Payments, or Transaction Banking, with a preference for Corporate Cards.
Deep understanding of card schemes (Visa, Mastercard), controls, fees, and compliance requirements.
Demonstrated ability to manage complex stakeholder environments within a banking context.
Strong analytical, documentation, and prioritisation skills.
Experience working in Agile or hybrid delivery models.
Familiarity with tools such as JIRA, Confluence, and Visio.

Manager - Lending and Financing Corporate Banking (Al Ain, Abu Dhabi, AE)

Manager – Lending and Financing Corporate Banking (for UAE National applicants only)

About the business area

Corporate & Investment Banking Group

We are actively seeking an ambitious professional to join our Corporate Credit Support team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

Job overview:

To manage the completion of Renewal Without Enhancement Credit Application (RWOE CA)/Renewals With Enhancements up to the agreed percentage of the originally approved limit for assigned segments under Corporate, Wealth and Investment Banking Group (CWIBG), assessing the results of the credit risk assessments, identifying trends and issues that require correction, managing the support provided to business unit in managing client relationships, protecting and improving asset quality of assigned portfolio in order to support the achievement of the groups pre-set financial and non-financial objectives

In this role, your key responsibilities include:

Oversee the completion and update of existing credit proposals RWOE CA/Renewals With Enhancements up to the agreed percentage of the originally approved limit for assigned segments under CIBG, overseeing the monitoring of allocated portfolios, overseeing the completion of annual reviews, collaborating with key stakeholders to articulate strategies, communicate critical information on market trends and assess impact on portfolio to ensure continuity of portfolio quality and identify opportunities to improve processes
Assess and review presented financial data spreads (Moody’s) from balance sheet, profit and loss statement and cash flow statement, reviewing the results of conduct trend analysis and ratio analysis, collating trends and reporting on recommended updates and process implementation to ensure decision makers have a clear view on the client’s financial health
Review presented risks (for example: business risk, financial risk, structure risk) to create an action plan for implementation in order to mitigate the extent of their impact and foresee possible risk mitigation measures that ensures portfolio health and quality and support revenue generation
Follow-up with key stakeholders for queries, status, updates and credit early involvement to ensure compliance to stipulated turnaround times (TATs) and service level agreements and support in business development
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

The ideal candidate should have the following experience:

At least 6 years of experience in Banking including at least 3 years of experience in a Credit Risk-related position
Bachelor’s Degree in Business, Accounting or Finance
Analytical
Verbal and written communication
Report writing People Management

Executive Manager - Business Banking (Dubai, AE, 2567)

Position: Executive Manager - Business Banking (For UAEN Applicants only)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area:

Retail Banking Group:

In this role, your key responsibilities includes:

Revenue Generation

Formulate, devise, and manage, the implementation of the sales strategy and plans for assigned region focusing on diversifying the revenue stream, expanding the portfolio of assets/liabilities and identifying new areas for growth to ensure achievement of sales targets and maximise profitability for the assigned portfolio

Portfolio Management

Review the identified and reported future client needs, conducting research to source new solutions/enrolment for alternate channels and value added services in order to meet their organisational needs, increase transaction volumes and grow the assigned portfolio

Reporting

Manage the maintenance of management information systems (MIS) and provide reports/data in order to enable team to track and improve business profitability

Acquisition Support

oversee the front end teams training, ensuring compliance on policy matters, identifying bottlenecks and streamlining processes in order facilitate the acquisition of new to Bank clients

Research and Data Gathering

Review conducted market research on market conditions and industry trends; monitor competitor strategies, activities, products and services, analyse against ADCB’s capabilities and offerings, reviewing and approving recommendations, adjusting plans to ensure achievement of growth and revenue targets for the assigned portfolio

People Management

Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation

Policies, Processes, Systems and Procedures

Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

Continuous Improvement

Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment

Minimum Experience

At least 8 years of experience in SME Banking of which at least 4 years of experience in managing a team with distinguished transaction Banking product knowledge and SME product skills (assets and/or liabilities) with exposure to SME sector in UAE

Minimum Qualifications

Bachelor’s Degree in Finance, Economics, Business, Accounting or Law

Knowledge and Skills

Microsoft Office (Word, Excel and PowerPoint)

Core Banking Systems

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Support Specialist - Emiratization (UAEN only) (Al Ain, Abu Dhabi, AE)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ADCB’s people represent the Bank’s primary competitive advantage in the marketplace. Empowering employees to reach their full potential in a high-performance culture is therefore a strategic priority. The Human Resources department plays a key role in driving success, coordinating closely with all business functions to build capacity and enable accelerated implementation of strategy. Attracting and retaining top talent, particularly UAE nationals, continuous development of skills and the provision of rewarding career paths are at the center of the Bank’s approach to pursuing sustainable growth.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Assist in executing recruitment activities by coordinating interview logistics, scheduling, and candidate
Communication.
Provide operational support for sourcing and screening tasks as directed, ensuring adherence to established procedures and timelines.
Contribute to Emiratization by prioritizing UAE National candidates and supporting the team in achieving ADCB’s Emiratization targets.
Ensure recruitment records are updated accurately, including candidate statuses and vacancy progress.
Prepare documentation that is complete and audit-ready, and escalate any discrepancies or delays to the relevant teams.
Support compliance with internal governance and regulatory requirements by maintaining organized and
accessible data.
Support the preparation of monthly and quarterly recruitment reports by compiling and highlighting key
activities, statistical metrics, and target achievements in relation to the plan, ensuring timely report generation and accurate documentation.
Track and analyse recruitment metrics using effective reporting methods, taking responsibility for monitoring
recruitment outcomes and identifying areas for continuous improvement, while adhering to the ADCB’s Emiratization strategic direction and guidance.
Coordinate with internal teams and external candidates to ensure smooth communication and scheduling.
Support interactions with recruitment agencies by sharing requirements and following up on candidate submissions.
Maintain professional and responsive communication to uphold ADCB’s service standards.
Work closely with the Emiratization team to assist in implementing hiring plans for UAE Nationals.
Work closely with the Emiratization team to assist in implementing hiring plans for UAE Nationals.

The ideal candidate should have the following experience:

At least 4 years of experience in a similar role with experience in screening and interviewing methodologies
and techniques.
Diploma or Bachelor’s Degree in Human Resources, Business Administration, or a related field.
Recruitment Process Knowledge
Emiratization Awareness
Attention to Details
Communication and Coordination
Time Management
Microsoft Office Proficiency
Recruitment Compliance
Relationship Management
Reporting and Data Accuracy
Documentation Accuracy

What we offer:

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Senior Manager - AI Solution Architect (Abu Dhabi, AE, 939)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

We are actively seeking an ambitious professional to join our Group Business Service team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Define and lead solution architectures to enable product delivery, working with diverse stakeholder groups (internal and external) to ensure alignment to ADCB goals and objectives. Architect AI solutions including Large Language Models (LLM) based agents, Retrieval-Augmented Generation (RAG) pipelines, Conversational AI and enterprise knowledge platforms. Translate product vision into scalable AI architectures aligned with enterprise standards. Evaluate and select AI tools, frameworks, and vendors (e.g., LangChain, Azure OpenAI, Pinecone). Promote reuse of APIs, data products, and microservices to reduce technical debt. Contribute to Platform, Tribe and Chapter deliverables and governance as required, to ensure architecture translates to delivered technology builds
Manage and coach tech leads and engineers across teams on Artificial Intelligence (AI), architecture principles, patterns and designs in order to mitigate risks and drive rapid maturity of a modern and scalable ADCB tech stack. Develop and maintain Generative AI platform solution architecture documentation in order to support Platform level governance and in line with overall Technology governance. Liaise with business analysts, engineers, delivery leads, and architects in order to deliver optimal solution design and architecture outcomes in a scaled agile model
Collaborate with prospective users and stakeholders in order to understand and anticipate their needs and translate them into product requirements. Identify and assist the stakeholder understand the business model, value and value proposition in order to fully understand the deliverable being implemented. Act as the main point of contact between teams and stakeholders to ensure accurate information flow. Articulate the value proposition of AI solutions and ensure alignment with business models
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards. Identify and implement AI-driven enhancements to platform performance and scalability. Stay abreast of emerging AI trends (e.g., agentic systems, multimodal AI, Reinforcement Learning from human feedback (RLHF)) and assess enterprise applicability. Prototype and validate new AI capabilities while balancing enterprise-grade security and compliance
Establish architectural governance and ensure compliance with security and regulatory standards
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

At least 7 years’ experience in banking or financial services, preferred in technology architecture, with at least 3 years focused on Artificial Intelligence (AI)/Machine Learning (ML) solution design and deployment
Bachelor’s degree in Computer Science, Artificial Intelligence (AI), Software Engineering, or related field. Master’s degree preferred
Azure or AWS Solution Architect certification; AI/ML certifications (e.g., Azure AI Engineer, TensorFlow Developer) are a plus.
Deep understanding of AI/ML frameworks
Experience with Large Language Models (LLMs)
Retrieval-Augmented Generation (RAG)
Embeddings, and vector databases (Pinecone, FAISS)
Proficiency in cloud platforms (Azure, AWS) and serverless Artificial Intelligence (AI) deployments
Strong grasp of agile methodologies and scaled agile delivery
Ability to translate Artificial Intelligence (AI) frameworks into applied architecture
Excellent analytical, communication, and stakeholder management
Familiarity with Responsible Artificial Intelligence (AI) principles and governance

What we offer:

Competitive Salary: Additional to this, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions

Senior Manager - Strategic Initiatives (Abu Dhabi, AE, 939)

Senior Manager - Strategic Initiatives

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Strategic Initiatives Portfolio Management- Develop and manage the strategic initiatives portfolio across Retail Banking and Business Banking in alignment with business priorities, transformation objectives and executive direction. Ensure initiatives are clearly prioritized, sequenced and positioned to deliver measurable business outcomes across customer experience, business performance, operational efficiency and frontline effectiveness
Initiative Portfolio Governance- Establish governance frameworks, prioritization criteria, performance tracking and executive reporting for strategic initiatives to support clear decision making and delivery discipline. Monitor portfolio progress, risks, issues and dependencies to ensure timely escalation, transparent reporting and achievement of agreed outcomes
Transformation Management- Lead cross-functional transformation programmes impacting multiple business units by defining delivery plans, managing dependencies and aligning implementation with strategic priorities. Drive collaboration across business, operations, digital, technology, risk and compliance stakeholders to support sustainable delivery and business adoption
Stakeholder Management- Partner with senior executives and governance forums to shape priorities, escalate key matters and enable decisions required to progress strategic initiatives. Provide structured insights, recommendations and delivery updates to support executive alignment, sponsorship and timely resolution of strategic issues
Customer Experience and Business Improvement- Identify opportunities to improve customer journeys, frontline productivity and operational efficiency across Retail Banking and Business Banking in order to enhance customer experience and business performance
Change Management and Adoption- Manage change strategies, communication and adoption planning for strategic initiatives to support sustainable implementation, capability building and frontline readiness
People Management- Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance. Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
Policies, Processes, Systems and Procedures- Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
Continuous Improvement- Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards
Customer Service- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

At least 7 years of experience in banking, financial services, transformation, strategic initiatives, business excellence, customer experience, design thinking, programme management or consulting
Bachelor’s Degree in Business Administration, Finance, Strategy, Economics or a relevant discipline
Retail Banking Strategy and Operating Model
Strategic Planning and Transformation Governance
Programme and Project Management
Customer Journey Improvement and Business Process Optimization
Senior Stakeholder Management and Executive Reporting
Change Management and Adoption Planning
Data Analysis Benefits Tracking and Performance Insight
Leadership Coaching and Team Development

What we offer:

Competitive Salary: The indicative pay range for this role is AED 39000– AED 50000 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Senior Specialist - Portfolio Management (Dubai, AE)

Position for UAE National applicants only

About the business area

Corporate & Investment Banking Group

The Corporate, Wealth & Investment Banking Group (CWIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, sovereign wealth funds, financial institutions, Non-bank financial institutions (NBFI), to large corporates, and maintains strategic relationships with leading banks globally.

We are actively seeking an ambitious professional to join our Portfolio Management team, and work alongside passionate colleagues who share your ambition to redefine excellence in banking.

In this role, your key responsibilities include:

- To support the Corporate, Wealth and Investment Banking Group (CWIBG) Portfolio Management function in managing and optimising loan and insurance‑supported portfolios, partnering with internal stakeholders to strengthen portfolio quality, capital efficiency, balance sheet outcomes and regulatory alignment
- Support portfolio management and capital optimisation activities for loan and insurance‑supported portfolios including portfolio concentration, Risk‑Weighted Assets (RWA) and return metrics in line with regulatory requirements and internal risk appetite
- Contribute to balance sheet optimisation by supporting portfolio reviews and analysis to inform management decisions and portfolio strategy alignment
- Ensure Non‑Payment Insurance (NPI) transactions are accurately identified and recorded across Bank systems to maintain integrity of portfolio and reference data
- Prepare, review and deliver portfolio dashboards and management information to support portfolio monitoring, capital assessment and stakeholder reporting requirements
- Support regulatory capital and governance objectives by coordinating with Risk and Finance on portfolio related matters and capital considerations
- Ensure adherence to internal policies and external regulatory frameworks governing portfolio management, insurance‑supported structures and capital optimisation activities
- Act as the day-to-day contact for internal stakeholders including Group Finance, Group Risk, Credit and Operations to support portfolio management activities
- Coordinate with external counterparties including insurers and brokers to support transaction execution and timely resolution of portfolio related issues

The ideal candidate should have the following experience:

- At least 5 years of experience in a Bank or lending setting and/or training with experience in investment strategies and risk management
- Bachelor's Degree in Business, Finance, Investment or a related field
- Understanding of Corporate Banking Portfolios and Capital Efficiency
- Knowledge of Risk‑Weighted Asset (RWA) Drivers and Regulatory Frameworks
- Analytical Rigor and Attention to Detail
- Compliance and Controls Mindset
- Stakeholder Management and Effective Communication Skills
- Data Analysis, Report Writing and Microsoft Office Skills

Senior Relationship Manager - Commercial Banking (Dubai, AE)

Senior Relationship Manager - Commercial Banking

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

Retail Banking Group:

ACCOUNTABILITIES:

Acquire new clients; complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions
Offer new solutions, enroll clients for alternate channels and value added services, based on the requirements of the client, to increase transaction volumes and grow the assigned portfolio
Build and maintain a dossier for each client detailing a 360-degree view to ensure current and future needs are captured
Conduct client visits to understand and report on risk profile and highlight/update approving authorities with any changes in risk profile
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

EXPERIENCE, QUALIFICATIONS & COMPETENCIES:

At least 5 years of experience in managing relationships and portfolio of clients
Bachelor’s Degree in Business, Accounting or Finance
Knowledge of balance sheet analysis and key financial ratios

What we offer:

Competitive Salary: All employees are eligible for one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Global Product Owner - Generative AI - Unstructured Data (Abu Dhabi, AE, 939)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

In this role, your key responsibilities include:

Define and drive the product roadmap for Generative Artificial Intelligence capabilities focused on unstructured data, aligned to the Bank’s artificial intelligence and data strategies, in order to prioritise delivery that meets enterprise needs and aligns with agreed technology direction. Own and maintain ADCB’s approved house view on Generative AI knowledge systems to ensure consistent and controlled adoption of approaches including Retrieval Augmented Generation (RAG), GraphRAG, metadata and chunking strategies, access control, privacy requirements and source attribution. Lead cross functional delivery squads in partnership with AI engineering peers and relevant stakeholders to deliver secure, compliant and scalable capabilities, ensuring product requirements are translated into clear outcomes and delivery is progressed through defined governance and approvals.
Establish and apply evaluation frameworks for safety, reliability and performance of Generative AI knowledge systems, including RAG and agent-based implementations, in order to ensure solutions are fit for purpose and aligned with Bank standards. Execute pre-implementation testing in collaboration with specialist evaluation, risk, compliance, legal and information security stakeholders to validate expected behaviours, limitations and control requirements. Ensure runtime guardrails are defined and implemented to manage risk exposures relating to confidentiality, data leakage, prompt injection, hallucination and inappropriate outputs. Integrate observability tools and dashboards to monitor quality, usage, performance trends, risk indicators and adherence to approved standards, enabling structured reporting and timely intervention
Own and manage multi squad product backlogs to ensure prioritisation is aligned to business value, delivery capacity and agreed sequencing across dependent teams. Translate the product roadmap into a structured portfolio of deliverables with clear outcomes, milestones and acceptance expectations in order to enable consistent execution across squads. Facilitate agile product ceremonies across squads and ensure consistent governance of prioritisation, refinement and delivery commitments. Resolve cross platform and cross team dependencies by coordinating with relevant owners and partners to remove delivery blockers and manage tradeoffs. Drive delivery progress, quality outcomes and value realisation through transparent reporting on scope, risks, decisions and delivery health, ensuring delivery aligns with approved standards and enterprise constraints.
Act as the primary interface between AI engineering teams and senior business stakeholders to ensure shared understanding of priorities, decisions and delivery outcomes. Translate Generative AI capabilities into clear business narratives and outcome statements, ensuring stakeholders understand what is being delivered, the intended use cases and the required operating guardrails. Structure and communicate product value, delivery progress, risks and dependencies to enable informed decision making and prioritisation within agreed governance forums. Present product vision, roadmap progress and impact updates to senior management in a concise and evidence-based manner, ensuring alignment with Bank objectives and timely escalation of issues requiring leadership input, approvals or risk decisions.
Evaluate emerging trends in Generative AI and unstructured data approaches, including advances in Large Language Models (LLM), Retrieval patterns, Reinforcement Learning from Human Feedback (RLHF) and Agentic Systems, in order to identify opportunities that are relevant and viable within the Bank context. Support the adoption of approved tools and platforms such as Azure OpenAI, LangChain and vector database capabilities in line with Bank standards and architectural direction.Promote controlled experimentation and learning through defined proof of value initiatives, ensuring outcomes, constraints and risks are documented and assessed before broader adoption. Share best practices, guardrails, and insights within ADCB’s AI community to enhance repeatable and robust enterprise capability
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation
Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation.
Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best.
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.

The ideal candidate should have the following experience

Strategic Product Planning
Agile Portfolio Management
AI Lifecycle and Evaluation Frameworks
Stakeholder Engagement
Cross-Functional Leadership
Regulatory and Ethical AI Considerations
Business Case Development
Customer-Centric Design
Advanced Communication and Influence
Familiarity with LLMS, RAG, RLHF, and Agentic Systems; Tools Such as Jira, Langchain, Azure Openai, Pinecone

What we offer:

Competitive Salary: Additional to this, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions

Senior Manager - AI Safety and Evaluation Engineering (Abu Dhabi, AE, 939)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking

In this role, your key responsibilities include:

To design, implement, and scale out technical measures to ensure the reliability, safety, and security of the bank’s AI solutions, including rigorous evaluation frameworks for both predictive ML and Generative AI and standardized monitoring protocols, while serving as the technical liaison to second‑line risk functions to ensure AI deployments meet the bank’s risk and compliance standards, Awareness of AI Governance, AI Ethics, and Responsible AI principles is required, with a primary focus on technical practitioner responsibilities.

Methodology Design: Define standardized evaluation rubrics and scoring systems for AI system performance, reliability, safety and safety. Tailor for different GenAI system archetypes (e.g., Conversational AI, RAG and variants, agents and agentic workflows, AI-enabled data access)

Test Cases: Design comprehensive test cases covering deterministic logic, probabilistic outputs, and edge-case scenarios. This should include both benign as well as adversarial scenarios

Explainability & Fairness: Implement XAI techniques (e.g., Shapley Values, Integrated Gradients) and unfair bias detection metrics to ensure model transparency and regulatory compliance – e.g., in lending and fraud
Embedding into MLOps platform: work with MLOps platform product and engineering leaders to embed above as automated capabilities

Integrated Observability Architecture: Partner with MLOps/ LLMOps teams to design and embed telemetry pipelines that capture inputs, outputs, and embeddings, ensuring real-time visibility into model health while maintaining strict PII and data privacy standards.
Standardized Metric Frameworks: Establish "Golden Signals" (e.g., latency, drift, hallucination rates, and semantic similarity) and design automated "circuit-breakers" to intercept or reroute model traffic when performance or safety thresholds are breached.

Act as a central consultant for individual AI project teams, providing training on evaluation best practices and safety protocols.

Standardization: Establish and maintain a unified "Safety Stack" (tools for monitoring, testing, and explainability) and underlying methodology to ensure consistency across the bank’s AI portfolio

The ideal candidate should have the following experience:

At least: 7 years of experience in ML Engineering, Data Science, or AI Evals/ Testing/ Safety Ideally with experience in financial sector
Bachelor’s degree in information technology, Computer Science, Engineering or a related discipline
Core Skills: Expert Python proficiency; deep knowledge of statistical testing, XAI libraries, and LLM evaluation frameworks (e.g., Ragas, Giskard, Arize).
Systems Design: Proven ability to design observability and monitoring systems at scale
Leadership: Experience leading cross-functional initiatives or acting as a technical mentor/consultant.

What we offer:

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Analyst - HR Operations (UAEN only) (Al Ain, Abu Dhabi, AE)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ADCB’s people represent the Bank’s primary competitive advantage in the marketplace. Empowering employees to reach their full potential in a high performance culture is therefore a strategic priority. The Human Resources department plays a key role in driving success, coordinating closely with all business functions to build capacity and enable accelerated implementation of strategy. Attracting and retaining top talent, particularly UAE nationals, continuous development of skills and the provision of rewarding career paths are at the centre of the Bank’s approach to pursuing sustainable growth.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Run data analytics on employee changes, analysing results, identifying employee changes that require a change in allowances parameters within the payroll system to ensure accurate payments.
Prepare reports of achievements against set internal SLAs in order to identify and report on percentage achievement against thresholds against set Key Performance Indicators (KPIs) and approved Turnaround Times (TATs).
Create HR review presentations and performance dashboards that highlight HR performance against set KPIs for HR Operations in order to inform/support decision making/action.
Develop and produce HR operational reports and provide ad hoc data/MIS to HR Operations to ensure information is available/provided and data/MIS needs are met.
Automate key HR data/MIS processes and reports to ensure up-to-date and accurate HR data is readily available to inform decision making.
Oversee the maintenance of HR operations to ensure information input and output is accurate and meets internal requirements and policies.

The ideal candidate should have the following experience:

At least 4 years of experience in an MIS Function performing data analytics
Bachelor’s Degree in relevant specialization
Microsoft Office Skills (Word, PowerPoint and Advanced Excel)
Numerical analysis and interpretation skills
Knowledge of Banking Human Resource Management Systems
MIS reporting skills

What we offer:

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Senior Relationship Manager - Commercial Banking (Dubai, AE)

Relationship Manager - Business Banking

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

Retail Banking Group:

ACCOUNTABILITIES:

Acquire new clients; complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions
Offer new solutions, enroll clients for alternate channels and value added services, based on the requirements of the client, to increase transaction volumes and grow the assigned portfolio
Build and maintain a dossier for each client detailing a 360-degree view to ensure current and future needs are captured
Conduct client visits to understand and report on risk profile and highlight/update approving authorities with any changes in risk profile
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

EXPERIENCE, QUALIFICATIONS & COMPETENCIES:

At least 5 years of experience in managing relationships and portfolio of clients
Bachelor’s Degree in Business, Accounting or Finance
Knowledge of balance sheet analysis and key financial ratios

What we offer:

Competitive Salary: All employees are eligible for one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Senior Relationship Manager - Business Banking (Dubai, AE)

Senior Relationship Manager – Commercial Banking

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

In this role, your key responsibilities include:

Develop and implement a Transaction Banking marketing action plan to target the corporate client base in UAE and manage corporate clients from a working capital perspective to achieve agreed financial targets to drive transaction banking revenue and support incentivized pay outcomes.
Collaborate with Treasury, Structured Trade, Investment Banking and Operations to maximise potential selling opportunities and ensure that customer service levels are
Maintained
Liaise with clients providing advice on complex Transaction Banking solutions, new solutions, developments and emerging opportunities, solving/escalating problems/serious issues
and cross-selling other products to ensure their current and future needs are captured and serviced accordingly
Provide Transaction Banking solutions skills, knowledge and training to support Corporate Relationship Managers in increasing Transaction Banking solution sales
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

The ideal candidate should have the following experience:

Bachelor’s degree is a mandatory requirement
A minimum of 6 years’ experience in a transaction banking environment with experience in achieving revenue targets and knowledge of Transaction Banking products, industry, freight forwarding, marine insurance, Treasury Management and related law and practice

What we offer:

Competitive Salary: The indicative pay range for this role. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Manager - Business Banking Regulatory Reporting (Abu Dhabi, AE, 939)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area:

We are actively seeking an ambitious professional to join our Business Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

Role Overview:

To manage Business Banking regulatory reporting governance, control monitoring and regulatory implementation activities by coordinating reporting requirements, validating regulatory data, tracking remediation actions and engaging relevant stakeholders in order to ensure reporting obligations are delivered in line with approved policies, regulatory expectations and the Bank’s risk and control standards

In this role, your key responsibilities include:

Manage Business Banking regulatory reporting governance activities by coordinating reporting requirements, monitoring adherence to approved processes and ensuring reporting obligations are understood, documented and tracked across relevant business areas
Review regulatory reporting inputs, dependencies and control requirements to support accurate, complete and auditable reporting outcomes in line with internal policies and regulatory expectations
Review and validate Business Banking regulatory reporting data by assessing completeness, consistency and source alignment in order to identify gaps, exceptions and control weaknesses before submission or escalation
Monitor data quality issues and reporting control trends to support corrective actions, strengthen governance discipline and reduce recurring reporting exceptions
Coordinate regulatory change implementation arising from new regulations, notices, audit observations and improvement areas by maintaining action trackers, monitoring deliverables and following up with accountable stakeholders to ensure closure within agreed requirements
Analyse gaps identified through internal reviews, external observations or regulatory changes and support the implementation of sustainable control enhancements across Business Banking
Develop, maintain and present regulatory reporting management information, dashboards and status updates to enable oversight of submission readiness, exception trends, remediation progress and emerging risks
Provide clear reporting insights to relevant stakeholders and governance forums to support informed decision making, prioritisation and escalation of material issues
Provide guidance and support to Business Banking stakeholders on regulatory reporting governance, control requirements and documentation standards in order to strengthen understanding and encourage consistent implementation
Liaise with Finance, Risk, Compliance, Operations and other relevant teams to clarify requirements, resolve issues and ensure regulatory reporting matters are managed through appropriate governance channels
Maintain regulatory reporting records, evidence packs, action logs and governance documentation to support audit readiness, traceability and effective oversight
Ensure documentation reflects approved requirements, stakeholder decisions, issue resolution and control actions so that regulatory reporting activities can be evidenced and reviewed when required

The ideal candidate should have the following experience:

At least 6 years of experience in Banking or Financial Services, with experience in regulatory reporting, governance, business control, risk and control, management information or regulatory implementation
Bachelor’s Degree in Business, Finance, Accounting, Banking, Economics or a related discipline
Regulatory Reporting Governance
Business Banking Products and Processes
Risk and Control Frameworks
Regulatory Data Validation
Management Information and Dashboard Reporting
Issue and Remediation Tracking
Regulatory Change Implementation
Governance Documentation and Record Keeping
Stakeholder Management
Audit and Regulatory Review Support
Policy and Process Interpretation
Advanced Microsoft Excel
Microsoft Office Applications
Analytical Thinking

What we offer:

Competitive Salary: In addition, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Associate Investment Banker (Dubai, AE)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

Corporate & Investment Banking Group

We are actively seeking an ambitious professional to join our Investment Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

Required Qualifications & Skills

Experience: 4+ years in investment banking, capital markets, advisory, structuring, or transaction execution
Education: Bachelor’s degree in Finance, Accounting, or Economics; MBA/CFA/CPA is highly desirable.
Technical Skills: Advanced Excel (modeling) and PowerPoint skills.
Legal Knowledge: Familiarity with legal documentation (ISDA, loan agreements) is essential

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.

Senior Manager - Business Banking Risk and Control (Abu Dhabi, AE, 939)

About the business area:

We are actively seeking an ambitious professional to join our Business Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

Role Overview:

To manage and enhance the Business Banking risk and control framework across Retail Banking by providing governance, oversight and control management over Business Banking portfolios, products, processes and regulatory obligations in order to support sustainable portfolio growth, informed decision making and alignment with the Bank's risk appetite

In this role, your key responsibilities include:

- Manage and enhance the Business Banking risk and control framework across Retail Banking to ensure operational, regulatory, conduct, financial crime and portfolio risks are identified, assessed, monitored and managed within the Bank's approved risk appetite while supporting sustainable portfolio growth and customer outcomes
- Provide leadership and oversight for risk governance activities, challenge material control weaknesses and risk exposures, and support management in strengthening the control environment and maintaining appropriate risk discipline
- Manage first-line risk governance activities across Business Banking portfolios, products, channels and processes to ensure policies, controls and governance requirements are consistently applied and risk exposures remain within approved parameters
- Monitor portfolio quality, emerging risks, policy exceptions and control performance indicators and provide recommendations to management to support informed business decisions and sound risk management practices
- Oversee the review and enhancement of preventive, detective and corrective controls across Business Banking to ensure key risks are appropriately mitigated and control effectiveness is demonstrated through assurance activities
- Manage control testing programmes, thematic reviews and control assessments to identify weaknesses, support remediation and improve control maturity across the business
- Manage regulatory, compliance and financial crime risk activities across Business Banking to support compliance with applicable laws, regulations, internal policies and governance requirements
- Review significant compliance concerns, regulatory findings and financial crime issues, ensuring corrective actions are implemented and progress is reported through appropriate governance channels
- Oversee Risk and Control Self-Assessment activities, risk inventories and Key Risk Indicators to ensure material risks are identified, assessed and monitored and that mitigation plans are implemented where required
- Review assessment outcomes, challenge risk ratings and control effectiveness and support management in addressing key risk exposures through appropriate governance and action plans
- Manage the risk governance framework for Business Banking portfolios by reviewing portfolio trends, risk appetite metrics, policy exceptions and control performance indicators to support sound portfolio quality and risk-based decision making
- Provide oversight and challenge on emerging risks, concentration exposures and governance outcomes to ensure material issues are identified, escalated and managed within approved risk parameters
- Manage the monitoring and reporting of Business Banking risk exposures, portfolio quality indicators, control effectiveness measures and governance outcomes to provide management with meaningful insight into emerging risks, control gaps and areas requiring intervention
- Oversee the resolution of operational risk events, audit observations, regulatory findings and control deficiencies by reviewing remediation progress, challenging corrective actions and supporting continuous enhancement of the Business Banking control environment
- Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon

The ideal candidate should have the following experience:

- At least 7 years of experience in Business Banking, Commercial Banking, Risk Management, Operational Risk, Business Controls, Audit or Compliance within Banking or Financial Services environments
- Bachelor’s Degree in Finance, Banking, Business Administration, Accounting, Risk Management, Economics or a related discipline
- Business Banking Products and Portfolio Management
- Risk and Control Frameworks
- Operational Risk Management and Risk and Control Self-Assessment
- Regulatory Compliance and Financial Crime Risk Management
- Credit Risk and Portfolio Analytics
- Risk Reporting and Management Information Systems
- Stakeholder Management and People Leadership

Senior Manager - AI Engineering (Abu Dhabi, AE, 939)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

In this role, your key responsibilities include:

Lead the design and delivery of next‑generation AI platforms and experiences, including Conversational AI and enterprise knowledge solutions, by providing technical oversight and ensuring consistency across implementations. Build and maintain reusable frameworks for digital and mobile channel integration, ensuring AI solutions deliver secure, reliable, and human‑like interactions at scale while meeting enterprise standards and regulatory requirements. Design and oversee the development of intelligent automation solutions supporting banking operations such as KYC, compliance, customer service, and risk monitoring. Ensure orchestration frameworks, agent workflows, and human‑in‑the‑loop controls are implemented effectively, monitored continuously, and aligned with business and risk expectations
Oversee the engineering and operationalisation of Generative AI, large language models, and embedding models across business use cases by ensuring standardised deployment, monitoring, and scaling practices. Guide prompt engineering, fine‑tuning approaches, and evaluation methods to ensure model performance, reliability, and responsible usage. Support the implementation of MLOps best practices, including automated retraining, monitoring, and drift management, while ensuring appropriate guardrails for fairness, security, explainability, and compliance. Track and review platform KPIs to support continuous improvement and operational effectiveness
Provide technical leadership for cloud‑based AI and ML pipelines using Azure and AWS services by ensuring consistent architecture patterns, secure data storage, and efficient processing. Support deployment of foundation models and AI services using serverless and cloud‑native approaches, ensuring solutions meet performance, availability, and operational standards
Apply Generative AI engineering principles, design patterns, and modular code development
Use containerization and DevOps practices, including Docker and CI/CD pipelines, for scalable and automated deployments. Evaluate emerging tools (LangChain, CrewAI, Pinecone, Azure OpenAI, Bedrock, etc.) for enterprise use. Continuously improve platform reliability scalability, and performance. Continuously improve AI platforms and engineering practices by applying established Generative AI design patterns, modular development approaches, and DevOps practices such as containerisation and CI/CD. Evaluate emerging tools and technologies (LangChain, CrewAI, Pinecone, Azure OpenAI, Bedrock, etc.) for suitability within the enterprise environment and contribute to incremental improvements in platform scalability, reliability, and performance
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

At least 7 years in leading AI/ML engineering, platform development, or large-scale digital product engineering for a large scale brand, with previous experience to implement a digital-only Bank or major digital transformation will be preferred. Proven experience deploying AI/ML solutions at enterprise scale, (preferably in banking/financial services). Hands-on track record in building Conversational AI, deploying Agents and scaling Generative AI platforms and enterprise ML platforms
Bachelor’s degree in quantitative field such as Computer Science, Artificial Intelligence, Software Engineering, Statistics, Mathematics or related field required. Master’s degree or equivalent in AI/ML is preferred
AI/ML Engineering and Deployment Proficiency
Deep learning, LLMs, multimodal models, RAG, vector databases, agentic systems
NLP/NLU, recommendation engines, personalization
Programming and Tools proficiency, (Python, QL/NoSQL, GraphQL, REST, FAST APIs, Azure & AWS cloud platforms, MLOps (Docker, Kubernetes, CI/CD) Data platforms (data lakes, knowledge graphs, vector DBs) BI tools (Tableau, Power BI, Superset)
Innovation and Collaboration
Adoption of emerging AI trends (foundation models, RLHF, agentic AI)
Rapid prototyping with enterprise-grade scalability and security
Strong communication and stakeholder engagement
Active contributor to AI communities and open-source

What we offer:

Competitive Salary: Additional to this, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions

Manager - Product Governance (Abu Dhabi, AE, 939)

About the business area:

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.

With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Corporate Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

Develop a deep understanding of market trends, competitor positioning, customer needs, regulatory developments, and industry best practices in order to provide risk‑focused insights and advisory input into CWIBG product strategy across all customer segments
In collaboration with Product Owners, analyse post‑launch product performance, customer usage, and operational effectiveness, and provide observations and recommendations to support informed stakeholder decision‑making, proposition enhancement, and process optimization
Provide advisory support to CWIBG product programs by contributing risk, control, and feasibility input during product development and change initiatives
Manage the governance and lifecycle management of CWIBG products by coordinating product design, approval, launch, change, and periodic review activities in line with the Bank’s approved product governance framework, policies, and control standards
Coordinate required product approvals and governance processes involving Credit Risk, Compliance, Operational Risk, Legal, and other internal approving authorities
Monitor the performance, utilisation, and ongoing suitability of products against agreed product programmes and governance criteria, and assess outcomes from a governance and control perspective
Liaise with internal stakeholders including Shari’ah Advisory, Operational Risk, Credit Risk, Legal and Compliance in order to engender confidence in CWIBG’s risk and governance function

The ideal candidate should have the following experience:

Bachelor’s degree is a mandatory requirement
Minimum 5 years of experience in Banking including 3 years of experience in a Risk Management function

What we offer:

Competitive Salary: The indicative pay range for this role. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs

Senior Specialist - Sales and Service (Al Ain, Abu Dhabi, AE)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area:

This position is for UAE National applicants only

Job Overview:

To collaborate with a range of internal and external colleagues to provide client services, sales and administration support within the assigned business unit to ensure optimum efficiency and client satisfaction

In this role, your key responsibilities include:

- Respond to client queries and complaints, complete transactions and service requests for clients within agreed TATs to ensure service provided is in line with service quality standards and Bank policies and procedures
- Support the assigned business team with day-to-day revenue generating activities, use available data to educate clients on access options, channel migration and identify cross-selling opportunities in order to deepen client relationships and support the generation of sales
- revenue for the Bank
- Coordinate and consolidate internal reports with proposed solutions and mitigating actions in order to support assigned business area in preparation for meetings
- Ensure the creation of internal memos, requests and customer letters and follow up on departmental documentation in order to support Relationship Managers (RMs) in ensuring service standards, and adherence to policies and procedures
- Develop a collaborative relationship with RMs to ensure all communications, both internal and external, are continually reviewed to ensure that they are appropriate and fit-for-purpose
- Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and
- Stakeholders

The ideal candidate should have the following experience:

- At least 5 years of experience in Banking working in Sales and Service environment for a Financial Institution
- Bachelor’s Degree in Business, Accounting or Finance
- Proficiency in Microsoft Office (Word, Excel and
- PowerPoint)
- Knowledge of core Banking systems
- Customer service orientation
- Analytical skills

What we offer:

- Competitive Salary: The indicative pay range for this role is 22,500 - 28,000. In addition, all employees are eligible to participate in one of our rewarding variable pay plans.
- Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
- Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.