Assistant - Maintenance Support

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

In this role, your key responsibilities include:

The purpose of the Job is to provide assistance to the maintenance technicians within ADCB premises and facilities to ensure services are delivered as per the required standards.

• To receive direction and support, discuss performance and ensure objectives are met with the Line Manager.
• To agree on performance expectations and review progress with the Function Head.
• To update on service delivery and share information with ADCB Colleagues.

• Assist the maintenance technicians in assigned jobs including carpentry, plumbing, electrical work and movement services at all ADCB locations to ensure upkeep of premises and movement of furniture/equipment is as per the required service delivery standards.  (Corporate Services Support).

• Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders. (Policies, Processes,( Systems and Procedures).

• Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance. (Self-Management).

• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions. (Customer Service).

The ideal candidate should have the following experience

•  High School Certificate
•  At least 3 years of experience in Maintenance Services.
•  Maintenance services

What we offer:

• Competitive Salary: The indicative pay range for this role is AED 5,000 - AED 8,000 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.

• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.