Head - Business Continuity

Head - Business Continuity

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About the business area - Group Risk Management

ADCB prioritises a disciplined approach to risk, recognising its fundamental importance to the Bank’s long-term organisational and financial resilience. Group Risk Management oversees the implementation of ADCB's risk objectives, identifying and addressing gaps in the bank's risk infrastructure/framework. Their responsibilities include nurturing the independence of the risk function, establishing provisioning policies, and introducing changes to energise risk awareness among front office personnel and decision-makers. Continuously tuning the risk organisation in line with market best practices, they manage ADCB's portfolio and associated risks to international standards, while establishing a clear risk culture across all areas of operation.

In this role, your key responsibilities include:

• Own and lead the Group Business Continuity Management framework and Business Continuity Management System (BCMS), including enterprise‑wide policies, standards, minimum control requirements, and governance structures
• Ensure alignment with recognised practices such as ISO 22301, clearly defined roles and responsibilities, and an appropriate review and testing cadence to support consistent and effective implementation across the Bank
• Own the Business Impact Analysis methodology and annual refresh programme, defining service criticality criteria and standards for recovery time objectives and recovery point objectives
• Ensure business units maintain accurate, complete and current BIAs, and that outputs are used to inform continuity planning, prioritisation of recovery capabilities, and operational resilience decision‑making
• Set enterprise standards for Business Continuity Plans, crisis playbooks and communication plans, and provide assurance that plans are current, clearly owned, and executable
• Ensure continuity requirements are considered during material change initiatives and that readiness is maintained to support sustained delivery of critical services during disruption scenarios
• Own the enterprise BCM exercise strategy and annual testing calendar, including table‑top and live exercises
• Define evaluation criteria, oversee capture of lessons learned, and ensure remediation actions are tracked and closed in a timely manner to continuously enhance resilience capability and preparedness across the Bank
• Own and maintain the Crisis Management Framework, including governance, activation criteria, defined roles, and decision‑support structures
• Coordinate cross‑functional crisis simulations and after‑action reviews to validate effectiveness of response arrangements and drive continuous improvement in crisis preparedness and execution
• Define BCM requirements for critical third parties and internal dependencies, ensuring continuity considerations are embedded within outsourcing, third‑party risk management and service management processes
• Collaborate with relevant functional owners while retaining BCM accountability boundaries and providing assurance over resilience of critical services and supply chains
• Own and deliver BCM and operational resilience reporting to senior management and governance forums, covering readiness levels, testing outcomes, material gaps and investment needs
• Provide clear escalation of tolerance breaches and emerging risks to support informed decision‑making and regulatory confidence
• Lead engagement with regulators and internal and external audit on BCM matters, acting as the accountable owner for responses, remediation plans and commitments within the BCM framework
• Execute and manage privacy due diligence for vendors, outsourcing arrangements and strategic partnerships by accessing data processing activities, validating controller and processor roles, and ensuring appropriate contractual protections are in place
• Assess cross-border data transfer controls and oversee third-party compliance, delivering clear reports and recommendations to mitigate privacy risks and enable compliant sourcing decisions

The ideal candidate should have the following experience

• At least 9 years of experience in BCM/Operational Resilience, Crisis Management, or Operational Risk with significant BCM Leadership
• Bachelor’s Degree in Finance, Accounting, Economics or Business Administration or any other related field

• Member of the Business Continuity Institute (MBCI) or equivalent
• ISO 22301 Lead Implementer/Lead Auditor or equivalent
• Lead Auditor certification for Business Continuity Management System (BCMS), Information Security Management System (ISMS) and Quality Management System (QMS)
• Enterprise Risk and Control Frameworks Including Basel, ISO 31000, COSO and SOX
• Business Continuity and Business Continuity Management System Lifecycle Expertise Including BIA, Strategy, Planning, Exercising and Continuous Improvement
• Crisis Management and Senior Stakeholder Coordination Under Time Pressure
• Ability to Define Service Criticality, Recovery Objectives and Tolerance Frameworks
• Scenario Design, Testing and Readiness Assurance
• Strong Governance, Regulatory and Board‑Level Reporting Capability
• Analytical and Risk Assessment Skills
• Ability to Structure and Solve Complex Problems
• Strong Stakeholder Engagement, Communication and Influence Skills
• Clear Written, Verbal and Presentation Skills for Executive Audiences
• Effective Collaboration Across IT Disaster Recovery, Facilities, Security, Communications and Business Units
• Proficiency in Microsoft Office and Related Business Tools