Marketing Design Specialist

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About the business area

The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:  

•  Design, amend and finalise marketing collaterals ensuring consistency in design and adaptations within brand guidelines in order to meet marketing/campaign needs
• Conceptualize new creative ideas and manage design projects within the agreed timelines to ensure successful and timely delivery of marketing requirements
• Adapt in-house collaterals, Automated Teller Machine (ATM) screens, elevator screens, forms, ads resize and Arabic language support in order to support marketing team requirements
• Co-ordinate with marketing team members to assign projects and oversee quality production/design to ensure timely delivery as per organisation guidelines
• Establish productive, professional relationships with key stakeholders in assigned customer accounts to ensure their marketing requirements are managed and met in line with the agreed standards
• Assist team members with routine marketing communications, monthly statements / newsletters / digital circulars to ensure delivered to required standards and within agreed timeframes
• Manage the release of artworks to marketing agencies, printing vendors and publications to ensure delivery of marketing requirements
• Produce a weekly status update on all marketing activities to ensure an accurate and up to date picture of is available for review
• Provide accurate marketing information to relevant internal business units within agreed timeframes in order for relevant reports to be produced
• Maintain up-to-date records, version controls and archive of all final production artworks to enable this to be accessed reviewed and/or retrieved at any point in the future
• Collaborate and manage relationships with Bank approved external suppliers and monitor the quality and standard of service provided on marketing activities to ensure the required standards are met
• Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
• Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

• At least 4 years of experience in a marketing design role
• Bachelor’s Degree in design or digital design and marketing
• Knowledge of design related software
• Microsoft Office (MS) skills

What we offer:

• Competitive Salary: The indicative pay range for this role is AED 15,000– AED 25,000 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.