Product Owner - Generative AI

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• Own the definition, prioritisation and ongoing refinement of the Generative AI product backlog to ensure delivery is aligned with ADCB’s business priorities, technology roadmap and governance requirements.
• Translate stakeholder needs into clear, testable and value-driven product requirements that enable
• engineering teams to deliver scalable, compliant and user-focused AI-enabled capabilities.
• Coordinate delivery of Generative AI initiatives across business, technology and vendor stakeholders to ensure agreed outcomes are progressed within defined scope, timelines and delivery standards.
• Maintain visibility of delivery milestones, risks, dependencies and decisions, escalating issues in a timely
• manner to support effective prioritisation, stakeholder alignment and accountable execution.
• Ensure delivered Generative AI capabilities are validated against defined requirements, acceptance criteria, control expectations and user outcomes before implementation.
• Coordinate testing readiness, issue prioritisation and release validation with relevant teams to support
• controlled deployment, operational stability and adoption across impacted business areas.
• Engage business and technical stakeholders to clarify priorities, shape use cases and maintain shared
• understanding of expected outcomes.
• Provide structured delivery updates that support informed decision-making, adoption readiness and alignment between business needs and technology delivery.
• Monitor post-deployment usage, performance indicators and operational feedback to support continued reliability and value realisation of Generative AI solutions.
• Escalate issues, anomalies and improvement opportunities to relevant teams to maintain service quality, control adherence and user confidence.

The ideal candidate should have the following experience:

• At least 6 years of experience in product management, technology delivery, business analysis or digital transformation within Banking or Financial Services.
• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Engineering or a related discipline.
• Certified Scrum Product Owner (CSPO) or equivalent certifications are desirable.
• Product Ownership
• Product Backlog Management
• Agile Delivery Practices
• Requirements Definition and User Story Development
• Generative AI Solution Delivery
• Digital Product Management
• Banking Technology and Operations
• Stakeholder Engagement and Communication
• Vendor Coordination
• Testing and Release Readiness
• Risk and Issue Management
• Data Analysis and Performance Monitoring
• Problem Solving and Analytical Thinking
• Team Supervision and Performance Support
• Jira or Similar Agile Delivery Tools

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.