Senior Manager - Business Banking Portfolio and Project Management

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About the business area:

The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service.

We are actively seeking an ambitious professional to join our Business Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

Role Overview:

To manage the Business Banking portfolio and project management framework by governing prioritisation, delivery tracking, stakeholder alignment, benefits realisation and executive reporting across strategic enablement initiatives in order to support disciplined execution, informed decision-making and sustainable delivery of Business Banking outcomes

In this role, your key responsibilities include:

• Manage the Business Banking project portfolio governance framework by defining portfolio priorities, delivery standards, decision forums and reporting routines to ensure strategic initiatives are planned, monitored and delivered in line with business objectives
• Maintain portfolio visibility across initiatives, dependencies, risks and benefits to support transparent prioritisation, disciplined execution and timely management action
• Lead the planning, coordination and delivery oversight of Business Banking enablement projects by translating business priorities into structured delivery plans, milestone tracking and dependency management across relevant stakeholders
• Exercise delivery judgement to identify risks, resolve issues, escalate material blockers and ensure project outcomes support agreed business, customer, productivity and control objectives
• Establish and manage prioritisation and benefits tracking mechanisms across the Business Banking project portfolio to ensure resources, effort and delivery focus are aligned to the highest-value business outcomes
• Monitor expected and realised benefits, assess delivery effectiveness and provide recommendations to senior stakeholders on portfolio trade-offs, sequencing and corrective actions
• Manage Project Management Office governance for Business Banking enablement initiatives, including project documentation, governance forums, action tracking, delivery cadence and management reporting to ensure consistency and accountability across the portfolio
• Embed structured controls over project status, change requests, risks, issues and decisions to strengthen execution discipline and ensure senior management has accurate and decision-useful information
• Manage cross-functional stakeholder engagement across Business Banking, Technology, Risk, Compliance, Operations and other support functions to align requirements, resolve dependencies and maintain delivery momentum
• Act as a central coordination point for portfolio and project matters to ensure business expectations, delivery constraints, risk considerations and implementation timelines are clearly understood and managed
• Develop and govern portfolio reporting, dashboards and executive updates to provide accurate insight on project status, milestones, risks, decisions, dependencies and benefits across Business Banking initiatives
• Ensure reporting outputs are consistent, evidence-based and aligned to management information standards so that senior stakeholders can monitor execution progress and take informed decisions
• Manage project-related risk, control and issue tracking across the Business Banking portfolio by ensuring risks are identified, assessed, escalated and remediated in coordination with relevant control functions
• Support delivery within the Bank’s governance, compliance and operational risk expectations by embedding clear ownership, preventive actions and follow-up mechanisms across projects
• Identify opportunities to improve portfolio governance, delivery practices, reporting standards and project management disciplines across Business Banking enablement
• Implement practical improvements that enhance transparency, reduce duplication, strengthen accountability and support sustainable delivery of strategic and operational outcomes

The ideal candidate should have the following experience:

• At least 7 years of experience in Banking, Business Enablement, Portfolio Management, Project Management or transformation Delivery within Banking or Financial Services
• Bachelor’s Degree in Business Administration, Finance, Economics, Information Systems, Project Management or a related discipline
• Business Banking Portfolio Governance
• Project Management Office Governance
• Strategic Prioritisation and Benefits Realisation
• Project Planning and Delivery Tracking
• Stakeholder Management and Influence
• Risk and Issue Management
• Governance Forum Management
• Executive Reporting and Presentation
• Management Information System (MIS) Reporting
• Data Analysis and Dashboard Interpretation
• Process Improvement and Change Delivery
• Operational Risk and Control Awareness
• Technology Delivery Coordination
• Advanced Microsoft Excel and PowerPoint
• Excellent Written and Verbal Communication

What we offer:

• Competitive Salary: The indicative salary range for this role is between AED 37,500 - 47,500.  In addition, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.