Associate - Payments Remittances

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• Verify and authorise all outgoing remittances, and miscellaneous transfer requests within the user approval limits accurately and in line with the CBUAE/Swift rules and regulations to ensure the agreed service levels are met.
• Conduct verification, authorisation, clearing of all outward, inward, post-dated cheques (PDC), returned cheques PDC cheque discounting, foreign inward or outward bills for collection received through the image cheque clearing system (ICCS)/internal departments/branches and Bank’s clients within the user approval limits and within the time frame stipulated by CBUAE rules and regulations in order to deliver the agreed service levels with no operational loss to the Bank.
• Perform reconciliation of respective General Ledger (GL) accounts, messages, or payment statuses and acknowledgements in a timely manner in order to mitigate any adverse financial impact on the customer as well as the Bank arising from unsettled entries, delays, processing errors or system issues.
• Oversee care and diligence in the conduct of day to day activities to protect the Department from financial and non-financial loss to ensure that best practice is shared and promoted.
• Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon.
• Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.

The ideal candidate should have the following experience:

• At least 3 years of work experience with at least 1 year of experience in centralized remittances or payments processing area.
• Bachelor’s Degree in a related field
• Banking applications knowledge
• Advanced skills in Word and Excel
• Basic skills in PowerPoint
• Written and verbal communication (English)
• Sound analytical skills Problem solving skills
• Self-motivated and collaborative

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.