Officer - Payments

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• Assist in the implementation of new changes and enhancements to the different applications/systems utilised by Transaction Services Payments in line with internal and external requirements, regulations and mandates to ensure projects are successfully delivered on time.
• Coordinate with IT, business and internal stakeholders on the testing/sign-off, user training and transition to ensure a seamless deployment with no risk to the Bank and its customers due to system delay, error or failure.
• Assist in providing recommendations in order to further improve weakness in the payments system.
• Source and analyse business information in order to identify business process improvements and to achieve higher efficiency and effectiveness.
• Adhere to all relevant organisational and departmental policies, process, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.

The ideal candidate should have the following experience:

• At least 3 years of Banking experience in a centralised payments processing unit
• Bachelor’s degree in finance or engineering from a well recognised university
• Banking applications
• Advanced skills in MS Office/Visio
• Strong analytical and problem solving skills
• Strong interpersonal and communications skills

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.