Regional Head - Commercial

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About the business area:

The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service.

This position is for UAE National candidates only

Job Overview:

To drive relationship management and acquisition of clients for the Small and Medium Enterprises (SME) business within a designated geographical region in order to achieve targeted portfolio Key Performance Indications (KPIs) and SME’s short and long-term strategy

In this role, your key responsibilities include:

• • Acquire new clients and service existing clients whilst managing costs in order to achieve targeted portfolio KPIs and SME’s short and long-term strategy
  • Build a structured and replicable relationship management strategy for the region and lead the team in the execution of this in order to deliver excellent client relationship management
  • Monitor portfolio performance to understand and manage customer risk profiles and ensure compliance with policies, procedures and guidelines in order to keep credit and operational risk within targeted/acceptable boundaries
  • Observe market trends, sales and service models applied, best practices inside/outside the UAE, competition and share with senior management in order to adjust ADCB sales model and practices, exploit market opportunities and prevent potential losses
  • Observe market trends, sales and service models applied, best practices inside/outside the UAE, competition and share with senior management in order to adjust ADCB sales model and practices, exploit market opportunities and prevent potential losses
  • Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
  • Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation
  • Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment

The ideal candidate should have the following experience

• • At least 9 years of experience in Corporate/SME Banking with at least 5 years of experience in leading a team with a successful track record in asset and liability management, appropriate risk awareness and sound credit understanding
  • Bachelor’s Degree in Business Administration, Accounting or Finance
  • Microsoft Office (Word; Excel and PowerPoint)
  • Banking applications and tools
  • Sound analytical, negotiation, decision-making, influencing and problem-solving skills
  • Knowledge of the regional/local/SME market

What we offer:

• • Competitive Salary:  The indicative pay range for this role is 55K- 70K. In addition, all employees are eligible to participate in one of our rewarding variable pay plans.
  • Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
  • Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
  • Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.