Relationship Specialist

Relationship Specialist (For UAE National applicants)

About the business area

Corporate & Investment Banking Group

The Corporate & Investment Banking Group (CIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, to large corporates, and maintains strategic relationships with leading banks globally

We are actively seeking an ambitious professional to join our Transaction Banking Sales - Dubai and Northern Emirates team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

This position is open to UAE National applicants only

In this role, your key responsibilities include:

• To action requests and complete sales and services-related activities to build sustainable customer relationships and assist Relationship and Senior Relationship Managers in increasing ADCB’s revenue generation
• Action customer requests, respond to customers’ needs, complete sales and service activities and ensure complaints are resolved on time in order to build long-term customer relationships and support in revenue generation and ensure satisfaction through incentivized engagement
• Support in gathering the required information and documentation to allow the Relationship and Senior Relationship Managers to analyse clients’ financial health and needs as well as their industries/markets on a regular basis in order to identify lending, selling, and cross-selling opportunities and improve ADCB’s profitability
• Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

The ideal candidate should have the following experience:

• At least 4 years of experience in in sales and service environment for a financial institution
• Experience in corporate account opening
• Experience processing Corporate service requests
• Excellent Communication Skills