Senior Relationship Manager - Commercial Banking

Senior Relationship Manager – Commercial Banking (Mid Corporate)

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.

With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Commercial Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions
• Offer existing clients new solutions, enroll clients for alternate channels and value added services to increase transaction volumes and grow the assigned portfolio
• Review client dossiers to ensure capture current and future needs; identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term relationships
• Conduct client visits; understand and report on risk profile and highlight/update approving authorities with any changes to enable necessary action to be taken
• Adhere to all relevant organisational and departmental policies, processes, standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
• Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance operating procedures and instructions so that work is carried out to the required
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

• Bachelor’s degree in Business, Accounting or Finance
• At least 7 years of experience in banking in managing relationships and a portfolio of clients
• Balance Sheet Analysis
• Key Financial Ratios

What we offer:

• Competitive Salary: We offer competitive market salary. additionally, all employees are eligible to participate in one of our rewarding variable pay plans.

• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

• Learning and Development Opportunities: we value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.