Senior Relationship Manager - International Corp Banking

About the business area

The Corporate & Investment Banking Group (CIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, large to mid-size corporates, and commercial clients (SMEs), and maintains strategic relationships with leading banks globally.

We are actively seeking an ambitious professional to join our Multinational team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

•  Acquire new clients, conduct financial analysis and submit accurate credit applications while ensuring an excellent on-boarding experience in order to achieve assigned acquisition targets and achieve the desired growth in portfolios
• Offer existing clients new solutions, enroll clients for alternate channels and value added services in order to increase transaction volumes and grow the assigned portfolio
• Review client dossiers to ensure capture current and future needs, identify and respond to customers’ requirements to ensure complaints are resolved within agreed turnaround times (TATs) to build and maintain long-term relationships
• Conduct client visits, understand and report on risk profile and highlight/update approving authorities with any changes in order to enable necessary action to be taken
• Conduct analysis on clients’ financial health and needs as well as their industries/markets on regular basis in order to identify lending, selling, and cross-selling opportunities and improve ADCB’s profitability.
• Conduct credit assessments/appraisals and coordinate the processing of approved credit requests for new clients to ensure a quality and timely credit utilisation process.
• Cross-sell various products of ADCB’s portfolio such as corporate finance, project and structured finance, transaction services, debt markets, treasury and Islamic Banking products to existing client based on their requirements in order to contribute to the increase in product penetration and wallet share of the existing clients.
• Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance.
• Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

• At least 7 years of experience in managing relationships and portfolio of clients
• Bachelor’s Degree in Business, Accounting or Finance
• Knowledge of balance sheet analysis and key financial ratios

What we offer:

• Competitive Salary. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.