Senior Specialist - Escrow Operations

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area

GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.

We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

In this role, your key responsibilities include:

• To oversee the completion and processes of the overall Escrow products operations and Insurance Escrow functions  reviewing and checking that all internal Bank policies and procedures support best practice and are aligned with the Escrow and Insurance Escrow regulations in order to support the Insurance Escrow business expansion on the Insurance Escrow accounts

• Review and approve presented internal and external created Management Information Systems (MIS) analysing and reporting on trends and potential areas where improvement is required to ensure ongoing improvements and adherence to Bank processes

• Review and assess completed processing and payment documentation for Insurance Escrow accounts, assessing them against the Bank processes and the accuracy of completion in order to report on findings and make recommendations for improvement  
• Manage the day-to-day operations of Escrow products, including Insurance Escrow operations, reviewing daily outflows from the Insurance Escrow accounts, tracking of errors and rectification entries and ensuring reconciliation on documentation and deviations are tracked and maintained to ensure compliance with ADCB policies at all times

• Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards

The ideal candidate should have the following experience:

• At least 5 years’ experience in the Banking sector
• Escrow operational knowledge

What we offer:

Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).

Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.

Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.